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Effective Date: 01-06-2025
At Salwa Trader, we are committed to delivering your orders quickly, safely, and reliably across the United States. Please review our shipping and delivery guidelines below.
📦 Where We Ship
We currently ship nationwide across all 50 U.S. states, including Alaska and Hawaii.
Unfortunately, we do not offer international shipping at this time.
🚚 Processing Time
- Orders are typically processed and shipped within 1–2 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.
📬 Delivery Time Estimates
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 3–7 business days |
| Expedited Shipping | 2–3 business days |
| Priority Shipping | 1–2 business days |
Please note: Delivery times may vary slightly based on your location, order size, and carrier delays (e.g., due to weather or holidays).
💳 Shipping Costs
- Standard Shipping: Free on all orders over $99
- Orders under $99: Shipping cost calculated at checkout based on your location and package weight
- Expedited & Priority options are available at an additional cost (calculated during checkout)
📦 Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number and a link to monitor your shipment’s progress.
You can also log in to your Salwa Trader account to view your order and tracking details anytime.
❗ Delayed or Lost Shipments
We do our best to ensure timely delivery, but delays can happen. If your order hasn’t arrived within the estimated timeframe:
- Check your tracking number for the latest updates.
- Confirm that your shipping address is correct.
- Contact our support team if your package is significantly delayed or marked as delivered but not received.
📧 Email: support@salwatrader.com
📞 Phone: +1 (XXX) XXX-XXXX
🚫 Incorrect Addresses & Delivery Issues
We are not responsible for delivery issues caused by incorrect or incomplete shipping addresses provided at checkout. Please double-check your details before placing your order.
If a package is returned to us due to an incorrect address, we can reship it once corrected — additional shipping charges may apply.
📦 Multiple Shipments
If your order contains multiple items, we may ship them separately from different warehouses. In this case, you’ll receive separate tracking numbers.
🧾 Order Confirmation
A confirmation email will be sent immediately after you place your order. If you do not receive one within a few minutes, please check your spam or junk folder or contact us for confirmation.
🛑 Shipping Restrictions
- We do not ship to P.O. Boxes for large or heavy items.
- Some oversized items may require additional handling time or fees, which will be displayed at checkout.
Questions?
If you have any questions or need help with your shipment, we’re here to help.
📧 Email us at support@salwatrader.com
📞 Call us at +1 (XXX) XXX-XXXX
📍 Or use the Contact Us form on our website